Company culture is a key criteria for being an asset to your startup. It can influence many aspects of your success from how effectively you build a product to how...
As a growing company, it is important to set the company culture from the offset. Understanding how your employees feel and their value, helps to direct the company into a functional and effective team, and sets a basis for all future employees. Using free Slack eNPS (employee net promoter score) for mood tracking can help with this process.
By using data to understand how employees are fitting into an organization, managers are able to adjust and implement new strategies to alter culture and shape the company before any issues arise.
Why Setting Company Culture Is Important
Early-stage companies have a unique opportunity to set their company culture from the offset. This is important for several reasons:
- It allows new employees to understand quickly how things work in your company.
- It can help prevent any potential culture clashes down the road.
- It communicates your company’s values and mission to everyone who works there.
- It ensures that all employees feel appreciated and respected.
By using data analytics, you can gain valuable insights into how well your current strategies are working (or not working), and make necessary adjustments. This allows you to stay on track with your company culture goals, while also keeping your employees happy and productive.
If your company has a bad team culture to begin with, it will only get worse as the company grows. However, if you put in the effort to create a positive company culture from the start, your employees will be more likely to stick around for the long haul.
For a company to have a strong culture, everyone's ideas should be respected.
Giving your employees a voice and channel to be heard and understood is important. It's about giving them the ability to have their ideas implemented. "Hiring smart people" is not enough for achieving success on its own.
The truth is, this very kind of culture can't be created overnight. It needs time and effort put into it on a daily basis by everyone involved. This is where you can use eNPS to identify any trends and understand how employees are feeling. Which would enable you to shape the company culture from the offset and throughout the growth stages.
What Is the Employee Net Promoter Score?
The Employee Net Promoter Score (eNPS) is a metric used to measure employee loyalty and engagement. It is an adaptation of customer net promoter score and calculated via recurring surveys, for example, by asking employees one simple question: “How likely are you to recommend our company to a friend or colleague?”
Respondents are then classified as Promoters, Passives, or Detractors.
Promoters are those who respond with a score of nine or ten, Passives are those who respond with a score of seven or eight, and Detractors are those who respond with a score of six or below. The eNPS is calculated by subtracting the percentage of Detractors from the percentage of Promoters.
Pros and Cons of Using eNPS for Growing Companies
There are several pros and cons of using the employee net promoter score with an early-stage company:
- It’s a quick and easy way to get feedback from employees.
- It can help you identify any potential culture clashes or problems brewing among your team.
- It can give you a sense of how well your current strategies are working (or not working).
- Be as reliable in smaller companies, since the sample size is typically smaller.
- Be applicable to all industries or businesses.
- Take into account employee satisfaction or motivation levels.
However, when using Flowtrace, you will have access to more specific data that can help you identify areas of improvement and potential issues.
While eNPS should not be used as the only measure of employee engagement, it can be a valuable tool for understanding how your employees feel about your company and its culture. We combine eNPS with questions gauging other aspects of your business to reveal the details for the given score.
Using Sentiment Analysis for mood tracking
In addition to using eNPS, and team effectiveness survey, you can also use sentiment analysis (or mood tracking) to understand how employees are feeling. This involves tracking client, and project emotions over time in order to identify any patterns or trends.
Sentiment analysis can be done manually or through an online tool such as Flowtrace.
By using sentiment analysis as the company grows, it helps managers get a sense of how their employees are reacting emotionally and allows them to identify any potential problems early on before they become bigger issues. Ultimately, it provides insights into what makes employees happy or unhappy.
The main disadvantage of sentiment analysis is that it can be time-consuming and labor-intensive. if done manually However, the payoff is well worth it, as it can help you create a more positive work environment for your employees.
Using free Slack eNPS for mood tracking with Flowtrace
Another way to track employee emotions is through Slack analytics. This involves tracking the public channel conversations employees are having in order to get a sense of how they’re feeling.
Slack analytics can be used to identify positive and negative trends, as well as any potential issues brewing among channels. It can also help managers understand what topics are causing stress or anxiety among employees.
The main benefit of using Slack analytics is that it provides insights into employee sentiment in real-time. This allows managers to address any issues quickly and head off any potential problems before they become bigger issues.
Flowtrace makes this easy with its 2-minute Slack integration feature.
Employees can view their personalized data on how they are communicating and engaging with each other, and manager can see how their team interacts outside of their team while maintaining privacy. This creates the opportunity to identify trends/patterns within the team and individuals, which can be streamlined and improved.
Using Flowtrace eNPS Surveys For Free
With account setup in less than 2 minutes, Flowtrace offers free eNPS surveys and a range of survey templates. These templates can be sent as surveys to employees in order to get a sense of how they’re feeling.
Flowtrace makes it easy to send out surveys and collect data via tools where you employees are present already. You can create custom surveys or use one of the templates provided. The data collected can be used to identify positive and negative trends, as well as any potential problems brewing among employees.
The main benefit of using Flowtrace for eNPS surveys is that it provides insights into employee sentiment in real-time. This allows managers to address any issues quickly and put a stop to anything that may arise in the immediate future.
In conclusion, there are several ways to track employee emotions. You can use eNPS surveys, mood tracking, and Slack analytics. Each of these methods has its own benefits and drawbacks.
The best way to find out which method works best for your company is to try them out and see what works best. Flowtrace makes it easy to do this, especially when it’s free for small companies and takes 2 minutes to get started, so why not give it a go?