BENEFITS OF COLLABORATION ANALYTICS
INDUSTRY LEADING AI RECOMMENDATIONS
What's holding back your team's collaboration, and pragamatic "how to improve" guidance?
✅ Actionable recommendations created from facts and employee opinions
✅ Industry benchmarks, new management metrics, and best practices
✅ Recommendations that you can verify with actionable "how to" instructions
Flowtrace AI uses multiple sources of information to create its industry leading recommendations. We show you estimated impact, and confidence level we have for the recommendation so you can trust us.
Our recommendation are created based on data insights, employee survey answers, trends, and graph theory metrics. When we compare your company to other similar companies we are able to show where you stand against your peers.
With Flowtrace analytical visualization you can refine, and deepen your understanding of the issues before you take an action. Our customer success team is always one message away to give you more insights about the recommendations.
BUILD CROSS-FUNCTIONAL RELATIONSHIPS
How will collaboration analytics benefit you?
✅ Complete team relationship map for remote or hybrid world
✅ Build intentional bridges between siloed and excluded teams
✅ Identify teams left behind and bring them together
✅ Take advantage of strong relationships for critical projects
Stronger team relationships for better business outcomes.
With Flowtrace you can quickly analyze how your team's collaborate and communicate with one another.
We visualize your team's preferred collaboration tools, and highlight where cross-team collaboration could be made more efficient and effective.
We also uncover how your teams are communicating, and how this changes over time, so you can identify collaboration bottlenecks and remove communication friction.
Actively managing your inter-team relationships is the most important aspect of cross-team collaboration effectiveness.
FREE EMPLOYEE ENGAGEMENT SURVEYS
How are my teams doing right now?
✅ eNPS (employee net promoter score) survey
✅ Team effectiveness surveys across 8 team work categories
✅ Free weekly pulse surveys with up to 80% response rate
Flowtrace pulse surveys, sent to your staff once a week, at the time and day of your choosing ensures response rates never before seen in the industry. We consistently see response rates above 80% among our clients.
Regular surveying of couple of questions at a time builds an accurate picture of your employee engagement, team effectiveness, and general well-being trends over time. These trends enable you to assess the impact of internal milestones on your team.
Our surveys are part of our freemium offering so you can get started with engagement improvements without committment to the advances features.
DESIGN PURPOSEFUL INTERACTIONS
Why my tasks and projects are falling between the cracks?
✅ Design great handovers with team, and collaboration tool filters
✅ Match project team schedules to maximize the overlap
✅ Identify team gaps to provide superb client experience
If you don't create enough overlap between teams you increase the risk of tasks falling between the cracks.
The risk of tasks which should take couple of hours taking days on end increases if your timezone and working time overlaps are not aligned.
You don't want to create a culture where important tasks are hurried from team to team as the quality of the output suffers.
BREAK ORGANIZATIONAL SILOS
Is it frustrating we repeat questions and people are working on outdated documents?
✅ See company silos now, and in the past with team, and topic filters
✅ Develop strategies to share information transparently
✅ Design intentional knowledge sharing patterns
Communication channels, especially private channels, creates information silo complexity for your organization.
If your employees are sharing information through Slack private channels for example, this creates a silo of information which could be leveraged by your whole team and future employees.
Flowtrace helps clients to achieve 'Slack Public Channel Best Practices' creating a culture information transparency which is easy to find.
By analyzing, maintaining and optimizing your public communication channel network best practices, you can quickly identify weak communication channels, be able to track important information flow, and measure communication aligned to your company objectives.
TOPICS AND SENTIMENT
Are we working on the meaningful topics and how I can ensure everyone has the support they require?
✅ Know when you strategic message permeates your teams
✅ Early identification of struggles increases team satisfaction
✅ Offer time, support and space for problem solving
YOUR PEOPLE ARE KEY TO YOUR SUCCESS, UNDERSTANDING HOW THEY COMMUNICATE AND COLLABORATE UNLOCKS YOUR FULL GROWTH POTENTIAL.
By extracting meta-information of public channel communication touch points you can identify the topics that most influence communication and collaboration in your organization.
As your company grows new employees will join, people will leave, teams will be reorganized and new teams will be created, Flowtrace provides everything you need to accelerate your communication and collaboration across your entire organization.
FLOWTRACE APP FOR SLACK INCLUDES:
LEADERSHIP WEB APP
Slack workspace analytics:
✅ AI-recommendations about Slack best practices
✅ Relationship map and company engagement scores
✅ Sentiment, entity extraction, and activity breakdown
✅ Weekly eNPS with up to > 80% response rates
✅ Team effectiveness surveys covering 8 categories
PERSONALIZED EMPLOYEE APP
Slack collaboration insights:
✅ Collaboration network breakdown
✅ Past chat sentiment and topic insights
Premium employee app features:
✅ Workday insights: focus, collaboration, and meeting time
✅ Worklog of recent activities across the productivity tools
✅ Meeting punctuality, review, and feedback tools
HOW TO GET STARTED?
CREATE AN ACCOUNT
You start with a free Flowtrace account and follow the 5 minute onboarding flow.
ADD TO SLACK
You can add Flowtrace bot to your Slack workspace and choose how you introduce us.
Upon completing the installation you get your first insights. Configure included channels and features using: "Settings -> Integrations -> Slack"
You data privacy, is our priority!
You have complete control of the data we have access to. You can connect more tools when you are ready and understand the value of the solution.
We utilize software industry's best practices and we are open to share and discuss any aspect of your security and privacy needs.
You can read more about our commitment to data security from here.
We never store sensitive information from your collaboration tools.
Your data is read only once, and analyzed to extract its metadata (to, from, when, where, type) before we store it into our system. We do this to minimize the risk of any accidental information leakage.
All our AI insights are based on the metadata of intentional actions your employees take and these are aggregated to maintain privacy.
Some long standing cultural changes can take months to rally everyone from the team behind the common goals.
All this is dependent on the starting situation of your company culture, and how committed your team is improving the current situation.
HOW DO I GET MORE OUT OF FLOWTRACE?
Flowtrace pulse surveys give you insights about company's inner workings. You get a clear trend across 8 categories of team effectiveness.
Within days our AI surfaces you actionable recommendations about your workspace. You should keep an eye for areas of improvement.
When you upgrade to paid plan, you gain an unparalled view into your meeting culture, process throughput, and tools. Your team gets employee app access with cultural nudges.
You have complete control of how Flowtrace contacts your teams and what questions they are being asked.
When you enable our eNPS, or team effectiveness surveys, Flowtrace bot sends a message to your staff at the time and date you chose.
These surveys take seconds to answer and only thing left for you is to see and analyze the trends across the team effetiveness categories.
Flowtrace AI uses multiple sources of information to create its industry leading recommendations. We show you estimated impact, and confidence level we have for the recommendation so you can assess these in your business context.
Our recommendation are created based on data insights, employee survey responses, trends, and graph theory metrics. When we compare your company to other similar companies we are able to show where you stand against your peers.
Our freemium plan is designed for small teams getting started in collaboration analytics. Our paid plans takes your company's culture forward. We offer:
Meeting culture: 360-degree view into your meeting culture, punctuality, meeting review, and much more.
Productivity culture: insights into what's holding back your team, including deep-work, multitasking, out-of-office work, and collaboration type recognition.
Employee app: empower your teams to gain insights and recommendation to their personal workday. They'll love it. Our employee app NPS is currently 75 so you can trust us.
Slack Reports: Automated Slack channel reports for everyone to see and keep track on important aspects of collaboration. Additional ad hoc reporting with /retrospective command.
Business process analytics: we give you insights into your sales, marketing, development, product, customer support, and other core processes. When you combine process with communication and collaboration, you get a company culture.
How does it work?
Flowtrace connects with your collaboration tools to provide a holistic picture how your organization works. We provide AI-recommendations how you can improve your team's productivity, engagement, alignment, and communication best practices.
Based on our our data analytics and benchmarks of the team best practices you can identify the habits, hand-overs, and processes which drag your team down.
Flowtrace integrates seamlesly to work with your team's favorite tools and creates positive feedback loops for measuring, and improving. Your team will benefit from:
- Focus time. Increasing your team's deep-work time you will be able to achieve more, and faster than ever before.
- Better collaboration. Gain insights into information silos and bottlenecks to unleash the full potential of your organization.
- Employee voice. Ask your team's input to your decission making to guide the solution for the identified issues.
- Tool best practices. Use our industry best practice guides and policy templates to improve the way your teams conduct meetings, and use the collaboration tools.
Who is Flowtrace for?
Flowtrace works with founders and leadership teams providing insights into whole organization. Our insights are used by every employee of the company:
- Leadership. You get core metrics and KPIs about your productivity, meeting culture, information silos, and communication patterns.
- Managers. You have full visibility into your team's time metrics, engagement and management pulse survey results, and how your team interacts with teams around you.
- Employees. Your team will benefit from personalized insights into their collaboration patterns, and meeting habits in secured, and private way that is only accessible for them via our Slack App.
Our insights are based on team level metrics which is proven to results into long-term productivity improvements, increased trust between your teams, and aligned strategical effors. We know there are tools which focus on individual monitoring which create exactly opposite effects.
Flowtrace doesn't have team size requirement. Our clients range from 5 to 100s of employees and benefit from the same productivity gains.
How do I start with Flowtrace?
Our self-service onboarding takes less than 5 minutes to complete and you will get your first insights right away.
You can add more sources of collaboration events at any time and these takes couple of minutes for common integration or more for complex tool integrations across the data sources.
How long it takes to see business performance?
We often see our clients achieving quick wins in their first weeks of Flowtrace usage. Some long standing cultural changes can take months to rally everyone from the team behind the common goals. This is dependent on the starting situation of your company culture.
Do you offer free trial?
We offer free access to our platform for teams up to 15 employees. They will enjoy the access forever free basis. We have custom onboarding offers for larger teams depending on the business case you build.
Is my data safe with you?
You data privacy, is our priority. We never store any sensitive information from your collaboration tools and create the insights from metadata of intentional collaboration events to minimize any risk of information leakage.
In all our workings we utilize software industry's best practices and we are open share and discuss any aspect of your security and privacy needs.
You can read more about our commitment to data security from here.